Full-priced items purchased through macduggal.com may be returned or exchanged within 30 days of your order's ship date. Items must be in new, unworn condition with all original tags attached. Returns must be initiated via our self-service Returns Center.
We will provide you with a USPS return label, and a $12 label fee will be deducted from your final refund.
We’re pleased to offer one free exchange per order. If you decide to return your exchange item(s), the $12 return label fee will apply and will be deducted from your refund.
Any original shipping charges paid are non-refundable.
Please note that if you do not use our return label, Mac Duggal is not responsible for packages that are stolen, lost, or damaged during transit.
Do not send back any items without first creating your return/exchange in our Returns Center. Items shipped back to us without an RMA will not be processed — no exceptions.
Sale-priced items are final sale and may not be returned or exchanged.
Please allow up to 10 business days from the time your return arrives at our facility for our team to inspect and process your return. We will update you via email once we've issued your refund.
We reserve the right to deactivate customer accounts if we identify unusual or excessive returns activity. Large or oversized return packages may be subject to additional shipping fees for which the customer will be responsible.
Please take care when trying on your items. Without exception, we will not offer refunds or exchanges for garments that come back with makeup, deodorant marks, missing tags, alterations, snags, rips, tears, pet hair, odors, stains, or any other type of damage or signs of wear. !
Bust: Measure around the fullest part of your chest, keeping tape horizontal.
Waist: Measure around your natural waistline and keep the tape comfortably loose and horizontal.
Hip: Measure around the fullest part of your hips, keeping tape horizontal.
0 | XS
4 | S
6 | S
8 | M
10 | M
12 | L
14 | L
16 | XL
18 | XL
Beautiful gown. Made me feel like a princess! I ordered a way larger size because I’d heard designer dresses run small. It was big, but thankfully, I had a friend alter it for me and it was perfect. I would say the gown is actually true to the size you actually are! Thank you so much for making such feminine, stunning pieces. I’m a customer for life.
This is a perfect dress. The quality is unmatched and seen in details like the pockets and sewn in bra cups. Perfect fit right out of the box. Gorgeous metallic color combined with deep black on top. Beading is exquisite. LOVE!
This dress is gorgeous but I chose a different Mac Duggal gown for my daughter‘s wedding. This one fit perfectly and looked great, just a little bit tight in the upper arms. It was a tough decision but the other dress just felt a little more like “me.”
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