Full-priced items purchased through macduggal.com may be returned or exchanged within 30 days of your order's ship date. Items must be in new, unworn condition with all original tags attached. Returns must be initiated via our self-service Returns Center.
We will provide you with a USPS return label, and a $12 label fee will be deducted from your final refund.
We’re pleased to offer one free exchange per order. If you decide to return your exchange item(s), the $12 return label fee will apply and will be deducted from your refund.
Any original shipping charges paid are non-refundable.
Please note that if you do not use our return label, Mac Duggal is not responsible for packages that are stolen, lost, or damaged during transit.
Do not send back any items without first creating your return/exchange in our Returns Center. Items shipped back to us without an RMA will not be processed — no exceptions.
Sale-priced items are final sale and may not be returned or exchanged.
Please allow up to 10 business days from the time your return arrives at our facility for our team to inspect and process your return. We will update you via email once we've issued your refund.
We reserve the right to deactivate customer accounts if we identify unusual or excessive returns activity. Large or oversized return packages may be subject to additional shipping fees for which the customer will be responsible.
Please take care when trying on your items. Without exception, we will not offer refunds or exchanges for garments that come back with makeup, deodorant marks, missing tags, alterations, snags, rips, tears, pet hair, odors, stains, or any other type of damage or signs of wear. !
Bust: Measure around the fullest part of your chest, keeping tape horizontal.
Waist: Measure around your natural waistline and keep the tape comfortably loose and horizontal.
Hip: Measure around the fullest part of your hips, keeping tape horizontal.
0 | XS
4 | S
6 | S
8 | M
10 | M
12 | L
14 | L
16 | XL
18 | XL
I absolutely love the gown. I am wearing it to my son's formal wedding. I accessorized it with sapphire and diamond dangle earrings with matching pendant necklace.
I am wearing it to a black time wedding in October on Amelia's Island. I had over 12 dresses shipped to me and tried them on at home, then had to ship all others back. It was a hard decesion, because I was torn between 2 of your dresses, but ultimately chose the of the 2.
I was not happy about how they arrived the box was completely busted down one corner and the top was closed by the four overlapping method. When I returned the dresses to you, I included the pictures for you to see how my dresses arrived. Please take more care when you packing your fabulous dresses.
Mary Jean C.
I didn't like the overlay skirt. The embellishments had a plastic feel to them and I didn't like the look. Sad to say, I am returning this item.
On a positive note, MacDuggal customer service is great! They provided timely responses and help me submit my return request. Thank you!
Very confortable, very nice!!!
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