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Privacy Policy

Effective Date: September 7, 2021

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THE SITE. YOUR USE OF ANY PART OF THE SITE CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO THIS POLICY.

Creative Imports LLC dba Mac Duggal (along with its affiliates, “We,” “Our,” or “Us”) operates the website for Mac Duggal, encompassing all elements of the site in various formats (collectively, the “Site”). We are committed to protecting your privacy and the information you share with us. This Privacy Policy (the “Policy”) describes the types of information we collect, how we use it, and your rights regarding your information. By using the Site, you agree to this Policy.

This Policy applies to data collection through the Site, including data collected under the UK General Data Protection Regulation (“UK GDPR”) and EU General Data Protection Regulation (“EU GDPR”) for our customers in the UK, EU, and European Economic Area (“EEA”).

If you have questions about this Policy, please contact us at customercare@macduggal.com.

1. User Information

To access and participate in certain features of the Site (e.g., purchasing products, account creation, receiving email updates, customer service, and surveys), you may need to provide personal information, including your name, email address, billing and shipping address, phone number, payment information, and preferences (collectively, “User Information”).

When contacting us for support, we may request additional relevant information. You are under no obligation to provide such information, but we may be limited in our ability to provide support if certain information is withheld.

2. Other Information

In addition to User Information, we may collect non-personal information (“Other Information”) such as IP addresses, browser type, operating system, pages visited, and time of visit through cookies and tracking tools to help improve the Site’s functionality and user experience.

We use standard tracking technologies, including cookies and web beacons, to collect data and personalize your experience. You can disable cookies in your browser settings, but doing so may affect the Site’s functionality.

3. How We Collect Your Personal Data

We collect most of your data directly from you via the Site, email, or other direct interactions. However, we may also collect information from:

  • Cookies: For more details, please see our [Cookies Policy] (link).
  • Publicly accessible sources and third parties.
  • Our IT systems: This may include monitoring interactions on the Site, network connections, and security systems 

4. How and Why We Use Your Personal Data

We only use your data as permitted by law, such as to perform a contract with you, comply with legal obligations, or for our legitimate interests. These purposes include:

  • Processing product purchases and managing transactions
  • Managing your account and preferences
  • Providing updates, marketing, and customer service
  • Customizing advertising and content on the Site
  • Analyzing interactions to improve our services
  • Verifying information you provide
  • Conducting surveys, promotions, and sweepstakes (subject to additional terms)
  • Identifying and protecting against fraud and unauthorized access
  • Enforcing our Terms of Use and complying with legal obligations

We may use third parties to enhance our understanding of our visitors, including IP addresses and cookie-based data, to reach visitors through other channels, such as email or direct mail. You may opt out by selecting "Do Not Sell My Personal Information" at the bottom of this page.

5. Who We Share Your Personal Data With

We may share your data with:

  • Service Providers for Site operation, marketing, and support
  • Marketing and Advertising Partners to reach potential customers
  • Shipping and Payment Processors for transactions
  • Customer Service Providers to respond to inquiries and support requests
  • Government Agencies and Courts as required by law
  • Affiliates and Business Partners for business transactions or in case of a merger/acquisition
  • Third Parties for Legal Compliance, Security, and Fraud Prevention

Our contracts with these parties require them to protect your data and restrict its use solely for providing services to us. We encourage you to read their privacy policies when visiting third-party websites.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access and correct your personal information
  • Request deletion of your data (subject to certain legal requirements)
  • Opt-out of marketing communications
  • Restrict or object to certain data processing
  • Withdraw consent where processing is based on consent

For California residents, you may opt out of the “sale” of your information as defined under the CCPA by using the "Do Not Sell My Personal Information" link at the bottom of this page.

To exercise these rights, contact us at customercare@macduggal.com.

7. Data Security

We implement security measures to protect your data. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.

8. International Data Transfers

If you access the Site from outside the U.S., your information may be transferred to and processed in the U.S. By using our Site, you consent to this transfer in compliance with applicable laws.

9. Children's Privacy

The Site is not intended for children under 13. We do not knowingly collect data from children under 13.

10. Changes to This Policy

We may update this Policy periodically. Please review this Policy regularly to stay informed of any changes.