Do you allow customers to request and manage their own returns?

Yes! Customers can easily request and manage their own returns through our online return portal. The process is designed to be quick and convenient—simply enter your order details, follow the steps, and you’ll be guided through creating your return.

Do you have active discount codes or promotions?

Yes! When you sign up for our emails and text messages, you’ll receive a 10% off welcome coupon. We also run seasonal sales and exclusive promotions, and we’ll keep you updated on those through email and text if you’re subscribed.

Do you have retail store locations?

We don’t have our own retail store locations, but Mac Duggal designs are available in hundreds of boutiques and high-end retailers across the U.S. and around the world. To find a store near you, please visit our Store Locator on our website.

Do you offer bulk or wholesale orders?

Yes, we do! Mac Duggal has been proudly serving boutiques and high-end retailers worldwide for over 30 years. Our wholesale program is designed to support established retailers who are looking for unique, high-quality designs. In addition to wholesale, we also launched our direct-to-consumer online store in 2021, expanding access to our collections globally. If you’re interested in wholesale opportunities, we’d be happy to share more details about our process and how to become a retail partner.

Do you offer express shipping?

Yes! In the US we offer Express shipping via Fedex. Internally we offer DHL express as our fastest Premium express shipping service.

Do you offer free shipping?

Yes! We offer Free Shipping in the US and internationally for all orders $300 or above.

Do you ship internationally?

Yes, We ship internationally to over 100 countries via Global-e.

How can I contact customer service?

-Our Customer Service team is here to help! You can reach us in the following ways: Email: customercare@macduggal.com Phone: 909-316-5758 Live Chat: Available directly on our website during business hours Contact Form: Submit your inquiry through our Contact Us page We’ll be happy to assist with orders, returns, sizing, or any other questions.

How do I choose the right size?

For the best results we suggest using our "Find Your Size" tool from Tru Fit. If you prefer, you can also refer to our size chart. Body measurements are best taken with a flexible measuring tape. Here’s how to measure: Bust: Measure around the fullest part of your chest, keeping the tape horizontal. Waist: Measure around your natural waistline, keeping the tape comfortably loose and horizontal. Hip: Measure around the fullest part of your hips, keeping the tape horizontal. Please note that the measurements in our size chart refer to body measurements, not garment measurements.

Is this store owner operated?

This is the official online store for Mac Duggal, a family-owned brand that has been designing and selling dresses for over 30 years. While we don’t operate individual retail stores, our collections are carried by boutiques and retailers worldwide.

What brands are sold in this store?

This is a dedicated brand store. We exclusively offer Mac Duggal and the Ieena for Mac Duggal collection.

What languages is your store available in?

Our online store is available by default in English, but it’s also translated into many languages and will automatically update based on your browser’s default language settings. You can also manually update your preference anytime using the country and language switcher on our site. Currently, we offer translations in: Spanish, French, German, Arabic, Portuguese, Hebrew, Italian, Japanese, Norwegian, Dutch, Polish, and Korean.