Shipping policy
Shipping Policy
We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping information below before placing your order.
Shipping Methods & Rates
Standard Ground Shipping
Delivery Time: 3–7 business days after processing
Cost: Free
Express Shipping (U.S. Only)
Delivery Time: 2–3 business days after processing
Cost: $25
Premium Standard Shipping (International)
Delivery Time: Varies by country
Cost: $15 USD (or local currency equivalent), or free shipping on orders over $300 USD (or equivalent)
DHL Express Shipping (International)
Delivery Time: Varies by country
Cost: $25 USD (or local currency equivalent)
Order Processing
- Orders are processed Monday through Friday, excluding holidays.
- Most orders are processed within 2–3 business days.
- U.S. Express orders are processed within 1–2 business days.
- International DHL Express orders are processed within 1–2 business days.
- International Premium Standard Shipping orders are processed within 2–3 business days.
- Estimated delivery times are displayed on product pages and during checkout.
Shipping Restrictions
- We currently ship within the contiguous United States only.
- At this time, we do not ship to Hawaii, Alaska, or Puerto Rico.
- We are unable to ship to P.O. boxes. A physical address is required for delivery.
Tracking Your Order
Once your order ships, you will receive a shipment confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
You can also check your order status by:
- Logging into your account
- Visiting our Order Status page
Tracking information can also be found in your shipment confirmation email.
Delivery Information
Orders are delivered to the shipping address entered at checkout. Once an order has shipped, we are unable to change the delivery address or reroute packages.
Please note:
- High-value orders may require a signature upon delivery.
- All outbound shipping charges are non-refundable.
- Once a package leaves our facility, we are not responsible for carrier delays, lost packages, or stolen packages.
International Orders
We offer two shipping options for international customers:
- Premium Standard Shipping (FedEx)
- DHL Express Shipping
For more details regarding international shipping, including customs duties and taxes, transit times, and international returns, please review our International Policy.
Shipping Delays
While we make every effort to deliver your order on time, occasional delays may occur due to carrier or transit issues. If you are ordering for a special occasion, we recommend placing your order well in advance to allow time for delivery and try-ons.
Bulk & Oversize Orders
Large or oversized orders may incur additional shipping and handling charges. If additional fees apply, our team will contact you after your order is placed to discuss available shipping options.
If you would like a shipping quote before placing a bulk or oversized order, please contact us dire