Full-priced items purchased through macduggal.com may be returned or exchanged within 30 days of your order's ship date. Items must be in new, unworn condition with all original tags attached. Returns must be initiated via our self-service Returns Center.
We will provide you with a FedEx return label, and a $12 label fee will be deducted from your final refund.
We’re pleased to offer one free exchange per order. If you decide to return your exchange item(s), the $12 return label fee will apply and will be deducted from your refund.
Any original shipping charges paid are non-refundable.
Please note that if you do not use our return label, Mac Duggal is not responsible for packages that are stolen, lost, or damaged during transit.
Do not send back any items without first creating your return/exchange in our Returns Center. Items shipped back to us without an RMA will not be processed — no exceptions.
Sale-priced items are final sale and may not be returned or exchanged.
Please allow up to 10 business days from the time your return arrives at our facility for our team to inspect and process your return. We will update you via email once we've issued your refund.
We reserve the right to deactivate customer accounts if we identify unusual or excessive returns activity. Large or oversized return packages may be subject to additional shipping fees for which the customer will be responsible.
Please take care when trying on your items. Without exception, we will not offer refunds or exchanges for garments that come back with makeup, deodorant marks, missing tags, alterations, snags, rips, tears, pet hair, odors, stains, or any other type of damage or signs of wear. !
Bust: Measure around the fullest part of your chest, keeping tape horizontal.
Waist: Measure around your natural waistline and keep the tape comfortably loose and horizontal.
Hip: Measure around the fullest part of your hips, keeping tape horizontal.
0 | XS
4 | S
6 | S
8 | M
10 | M
12 | L
14 | L
16 | XL
18 | XL
The material is slightly stretchy which is good for moving. Very flattering…the color is really rich. Highly recommend.
This dress is absolutely exquisite. Due to a recent, substantial weight loss, I ordered the wrong size, so I've put "true to size" because it looked right for my old body. I did return it, with a bit of sadness, as it was way too big. I've ordered another fabulous MacDuggal gown in a smaller size, fingers crossed. I will get it right at some point because I am wearing a MacDuggal gown at my daughter's wedding in 5 weeks no matter what. Beautifully constructed and unbelievably comfortable. (This was my 2nd effort, I ordered another--also too big, and the style was not quite right for me.) Returns are simple and quick. Customer Service is so responsive and patient (believe me). Looking forward to receiving the, hopefully, right size for me this time. Being thinner is hard :)
Absolutely love this dress. I was worried about an online purchase but the dress arrived so quickly that even though the 16 didn't fit I wasn't worried about ordering a 14 and waiting. I ordered a larger one to begin with because I figured I could alter but the dress was just too big all around which is a good sign because that means that the proportions are spot on. I received the 14 and it is perfect. Just needs a tad hem on the bottom but not much. I love the little subtle train which makes it look just enough glamorous. The fit is perfect, it is very flattering and hides any imperfections I have in the belly area. I love the midnight blue color..and the dress is very comfortable. A win win...gonna wear it to a black tie wedding in Europe in 2 weeks can't wait.
It was very flattering and glamorous!
I love the v-neck plunge (just perfect) and it was packaged impeccably. True to size and flattering. Thank you!
I absolutely loved this dress! It showed a lot of cleavage, but I used a safety pin to close it in a little. I received so many compliments that night. I’m almost 5’7” and the dress was a bit long, but after wearing 4 inch heels it was perfect. Lastly, I ordered the dress last minute with expedited shipping and it was delivered the next day. I’m so glad I wore it for my birthday.
Gorgeous dress. Fits perfectly. Even nicer in person than the photo.
Because I have a smaller chest the top didn’t fit as well as I would have liked
Have not worn it yet but I purchased it for my daughter’s wedding!
I love the color but it runs to large on the top … beautiful material. I will
Returned it and get a smaller size
It’s perfect wish the split was shorter and the sleeves longer for tall girls like myself
Comfortable and gorgeous!!!! I did use fabric tape to stick the neck line down to my chest so there no slips. It fits well and looked great! Got so many compliments!! Five stars!
This dress is beautiful! I received many compliments and I loved the high slit detail. It is more open in the front chest area than expected, so if it’s not for a conservative event, you may have to stitch/pin it closed. The color is a rich olive and is gorgeous for fall.
I returned the gown. It was beautiful but too large especially on the top.
Wearing this gorgeous dress to my grandson's wedding in November. I have always been a huge fan of Mac Duggal style. Everything I wear from the collection fits like it was tailored for me
Liked this dress but it is meant for someone with less curves. Fit was just not right but it is a beautiful dress.
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