Help Center

We’re happy to help! Before reaching out, please review the following common reasons a promotional code may not apply to your order:

• The promo code has expired.
• The promo code has already been used.
• The item(s) in your cart may not be eligible for promotion.
• The promo code may only apply to select styles, categories, or collections.
• Only one promotional code may be used per order.
• Welcome 10% discount codes cannot be combined with other store promotions or coupon codes.
• Promotional codes must be applied during checkout and cannot be applied once an order has been completed.
• Please review the terms and conditions associated with your code for full eligibility details.

If your promotional code is still not working and you believe it is valid, please contact our Customer Care team at [email protected] for assistance.